Frequently asked questions
Who do the funds go to?
We distribute 100% of the profits to animal rescue — which means we are a non-profit. We also don’t have employees: the founder, Adrienne, is a volunteer herself. 100%Ferdinand is essentially a one-woman initiative built on community spirit, with the help of friends and family.
We support small local shelters and individual rescuers in Lebanon who often lack the means to fundraise or communicate their work. Support can take different forms: direct financial aid, food donations, or covering veterinary bills for treatments and surgeries.
Some of the organisations we’ve supported so far include:
Give Me A Paw
Gaia Fodoulian Association
The Critter Whisperer Society
Parrot Rescue Lebanon
Alyarz Pet Club
Mashala Shelter
Mount Lebanon Shelter
Paws Crossed Lebanon
Over time, 100%Ferdinand has also built a network that helps find foster homes and adoptive families in Lebanon and abroad — a huge relief for shelters that are often overwhelmed.
Want to see the impact? Read our Rescue Diaries and follow us on Instagram! While we can’t document every single donation on social media - which takes a lot of time - we share yearly recaps of how much was donated, where the funds went, and regular stories about the shelters and rescuers we support.
How can I support if I can’t buy or donate?
There are many ways to help beyond financial contributions:
Foster a cat or dog: Open your home temporarily and give a rescued animal a safe place until adoption.
Be a travel partner: Accompany an adopted animal on your flight from Lebanon to their new home abroad. (No costs involved)
Volunteer: Offer your time at a local shelter — whether in Lebanon or in your own country. Contact us if you’d like to be connected with Lebanese shelters.
Spread the word: Talk about adoption, fostering, or rescue with your friends and family. You never know who might want to help.
Adopt: Adoption saves lives and changes them forever.
Need guidance? Get in touch by email or WhatsApp at +961 71 563 807.
How is the brand sustainable?
We focus on sustainability through certified fabrics, limited production runs, and no overstock. Our designs are simple and timeless, made to last so you’ll never get bored of them.
Our products are made through an international production chain, from the cotton fields to the final touches in Lebanon. This global journey may sound complex, but it’s exactly why certifications matter so much: they guarantee that every step is done responsibly, both for people and the planet.
GOTS (Global Organic Textile Standard): Guarantees the cotton is grown without pesticides or harmful chemicals, protecting the soil, biodiversity (including bees), and the farmers who grow it.
Fair Wear: Ensures fair labour conditions, safe working environments, and no child labour in garment production.
PETA-Approved Vegan: Confirms no animal products or animal testing are used, including in dyes and finishes.
OEKO-TEX recycled polyester: Verifies recycled fibres are safe for human use and free from harmful substances.
Together, these certifications guarantee that our clothing is safe for people, kind to animals, and better for the planet.
How should I wash the products?
Wash inside out at a maximum of 30°C to protect both the cotton and the colours. Our pieces are made with 85–100% cotton depending on the item. They may shrink slightly after the first wash but will stabilise quickly. With proper care, our certified fabrics are designed to last.
How do I choose my size?
Our unisex models follow standard sizing. For women, choose your usual size. For men, you may want to take one size up if you prefer a more relaxed fit.
Still unsure? Message us on WhatsApp at +961 71 563 807 for guidance.
Can I exchange what I bought or get a refund?
Yes! Exchanges and refunds are possible within 2 weeks, as long as items haven’t been worn or washed and still have their tags. They must be returned in their original condition.
Please note that shipping fees are not included and will apply to returns or exchanges.
You’re welcome to drop off and pick up the item yourself, or contact us to arrange delivery and return at your charge.
If you need more time, just reach out by email or WhatsApp at +961 71 563 807.
Do you sell or ship internationally?
Orders through our website are currently only available in Lebanon. However, we do have a small presence in Belgium, where our products are sold at Urban Dogs (Uccle, Brussels) and CANINE (Flagey, Brussels).
If you’re based in Europe, you can get in touch with us directly to check available stock in Belgium. Depending on availability, we may also be able to organise deliveries within Europe.